G2 Vendor Directory

SurveyRock vs. Jotform

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

Jotform

by Jotform

Overall rating4.34.6
Review count1155,792
Ease of use9.09.3
Ease of setup9.19.2
Quality of support8.88.9
Meets requirements8.99.3
NPS54.05405478.793419
Small Business50.9%75.1%
Mid-Market35.5%21.0%
Enterprise13.6%3.9%
Total page views38014,937
Total LLM citations12855,800

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes.

Pros

  • Ease of Use
  • Simple
  • Ease of Creation
  • User-Friendly
  • Features
  • Form Creation