G2 Vendor Directory

SurveyRock vs. Alchemer Survey

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

Alchemer Survey

by Alchemer

Overall rating4.34.4
Review count115958
Ease of use9.09.0
Ease of setup9.19.0
Quality of support8.88.9
Meets requirements8.99.1
NPS54.05405462.420382
Small Business50.9%42.5%
Mid-Market35.5%32.7%
Enterprise13.6%24.8%
Total page views3801,659
Total LLM citations12812,911

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup