G2 Vendor Directory

SurveyPro vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricSurveyPro

by Apian Software

Birdeye

by Birdeye

Overall rating4.24.7
Review count2534,288
Ease of use9.19.4
Ease of setup8.79.2
Quality of support8.69.5
Meets requirements8.99.4
NPS37.08333384.183919
Small Business43.4%46.5%
Mid-Market34.1%34.1%
Enterprise22.5%19.4%
Total page views78219,539
Total LLM citations3,361127,824

SurveyPro

SurveyPro is a comprehensive survey design and management software developed by Apian Software. It offers a robust platform for creating, distributing, and analyzing surveys, catering to a wide range of research needs. The current version, SurveyPro 5, provides users with an intuitive interface and a suite of tools to streamline the survey process. Key Features and Functionality: - Survey Design: Offers a variety of question types and customizable templates to create tailored surveys.

Pros

  • Ease of Use
  • Simple
  • Ease of Creation
  • Quick Setup
  • Intuitive
  • Time-saving

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews