G2 Vendor Directory

SurveyGold vs. Textline

A side-by-side comparison based on G2 review data.

MetricSurveyGold

by Golden Hills Software

Textline

by Textline

Overall rating4.44.7
Review count30390
Ease of use9.09.4
Ease of setup9.19.3
Quality of support8.69.5
Meets requirements9.09.3
NPS53.33333378.294574
Small Business63.0%69.0%
Mid-Market29.6%27.1%
Enterprise7.4%3.9%
Total page views240820
Total LLM citations1784,201

SurveyGold

SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis.

Pros

  • Ease of Use
  • Ease of Creation
  • Quick Setup
  • Setup Ease
  • Helpful
  • Simple

Textline

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Communication
  • Features
  • Text Messaging