G2 Vendor Directory

SurveyGold vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricSurveyGold

by Golden Hills Software

Birdeye

by Birdeye

Overall rating4.44.7
Review count304,288
Ease of use9.09.4
Ease of setup9.19.2
Quality of support8.69.5
Meets requirements9.09.4
NPS53.33333384.183919
Small Business63.0%46.5%
Mid-Market29.6%34.1%
Enterprise7.4%19.4%
Total page views24019,539
Total LLM citations178127,824

SurveyGold

SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis.

Pros

  • Ease of Use
  • Ease of Creation
  • Quick Setup
  • Setup Ease
  • Helpful
  • Simple

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews