SurveyGold vs. AskNicely
A side-by-side comparison based on G2 review data.
| Metric | SurveyGold | AskNicely |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 30 | 1,051 |
| Ease of use | 9.0 | 9.5 |
| Ease of setup | 9.1 | 9.3 |
| Quality of support | 8.6 | 9.5 |
| Meets requirements | 9.0 | 9.4 |
| NPS | 53.333333 | 88.058252 |
| Small Business | 63.0% | 43.2% |
| Mid-Market | 29.6% | 48.0% |
| Enterprise | 7.4% | 8.7% |
| Total page views | 240 | 714 |
| Total LLM citations | 178 | 3,950 |
SurveyGold
SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis.
- Ease of Use
- Ease of Creation
- Quick Setup
- Setup Ease
- Helpful
- Simple
AskNicely
AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.
- Ease of Use
- Customer Support
- Customer Feedback
- Helpful
- Easy Setup
- Intuitive