G2 Vendor Directory

SurveyGold vs. Alchemer Survey

A side-by-side comparison based on G2 review data.

MetricSurveyGold

by Golden Hills Software

Alchemer Survey

by Alchemer

Overall rating4.44.4
Review count30958
Ease of use9.09.0
Ease of setup9.19.0
Quality of support8.68.9
Meets requirements9.09.1
NPS53.33333362.420382
Small Business63.0%42.5%
Mid-Market29.6%32.7%
Enterprise7.4%24.8%
Total page views2401,659
Total LLM citations17812,911

SurveyGold

SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis.

Pros

  • Ease of Use
  • Ease of Creation
  • Quick Setup
  • Setup Ease
  • Helpful
  • Simple

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup