Surveyapp - Smiley Feedback Surveys and Kiosk vs. Textline
A side-by-side comparison based on G2 review data.
| Metric | Surveyapp - Smiley Feedback Surveys and Kiosk | Textline |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 16 | 390 |
| Ease of use | 9.0 | 9.4 |
| Ease of setup | 8.8 | 9.3 |
| Quality of support | 8.6 | 9.5 |
| Meets requirements | 9.2 | 9.3 |
| NPS | 68.75 | 78.294574 |
| Small Business | 18.8% | 69.0% |
| Mid-Market | 62.5% | 27.1% |
| Enterprise | 18.8% | 3.9% |
| Total page views | 31 | 820 |
| Total LLM citations | 76 | 4,201 |
Surveyapp - Smiley Feedback Surveys and Kiosk
Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.
Textline
Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.
- Ease of Use
- Helpful
- Customer Support
- Communication
- Features
- Text Messaging