G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Textline

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Textline

by Textline

Overall rating4.54.7
Review count16390
Ease of use9.09.4
Ease of setup8.89.3
Quality of support8.69.5
Meets requirements9.29.3
NPS68.7578.294574
Small Business18.8%69.0%
Mid-Market62.5%27.1%
Enterprise18.8%3.9%
Total page views31820
Total LLM citations764,201

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Textline

    Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.

    Pros

    • Ease of Use
    • Helpful
    • Customer Support
    • Communication
    • Features
    • Text Messaging