G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Survicate

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Survicate

by Survicate

Overall rating4.54.6
Review count16215
Ease of use9.09.4
Ease of setup8.89.2
Quality of support8.69.5
Meets requirements9.29.1
NPS68.7579.802956
Small Business18.8%45.5%
Mid-Market62.5%40.8%
Enterprise18.8%13.7%
Total page views31759
Total LLM citations765,852

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Survicate

    Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.

    Pros

    • Ease of Use
    • Survey Management
    • Customer Support
    • Easy Integrations
    • Integrations
    • Customer Feedback