G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. SOCi

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

SOCi

by SOCi

Overall rating4.54.5
Review count165,028
Ease of use9.08.9
Ease of setup8.88.9
Quality of support8.69.0
Meets requirements9.29.1
NPS68.7563.581781
Small Business18.8%53.3%
Mid-Market62.5%30.8%
Enterprise18.8%15.9%
Total page views3110,093
Total LLM citations7627,862

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    SOCi

    SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape.

    Pros

    • Ease of Use
    • Post Scheduling
    • Centralized Management
    • Scheduling Posts
    • Scheduling
    • Helpful