G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Okendo

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Okendo

by Okendo

Overall rating4.54.7
Review count16502
Ease of use9.09.2
Ease of setup8.89.2
Quality of support8.69.5
Meets requirements9.29.1
NPS68.7579.358717
Small Business18.8%77.8%
Mid-Market62.5%21.8%
Enterprise18.8%0.4%
Total page views313,844
Total LLM citations7613,960

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Okendo

    Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Features
    • Easy Setup
    • Review Management