G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Experience.com

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Experience.com

by Experience.com

Overall rating4.54.8
Review count16413
Ease of use9.09.4
Ease of setup8.89.3
Quality of support8.69.4
Meets requirements9.29.5
NPS68.7585.888078
Small Business18.8%34.3%
Mid-Market62.5%41.9%
Enterprise18.8%23.8%
Total page views311,290
Total LLM citations765,294

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Experience.com

    Experience.com is an Experience Management Platform that helps organizations turn customer and employee feedback into stronger experiences, greater trust, and greater visibility. Experience.com connects Customer Experience (CX), Employee Experience (EX), reputation, online visibility, and AI Visibility in one platform. Organizations can collect and analyze feedback, manage reviews and reputation, publish content and social updates, maintain accurate business information, and strengthen how their brand appears across search and AI-powered discovery.

    Pros

    • Ease of Use
    • Helpful
    • Customer Support
    • Review Management
    • Experience
    • Centralized Reviews