G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Centiment

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Centiment

by Centiment

Overall rating4.54.9
Review count16134
Ease of use9.09.6
Ease of setup8.89.5
Quality of support8.69.9
Meets requirements9.29.8
NPS68.7599.24812
Small Business18.8%53.9%
Mid-Market62.5%30.5%
Enterprise18.8%15.6%
Total page views311,104
Total LLM citations762,159

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Centiment

    Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Setup Ease
    • Quick Setup
    • Intuitive