G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Birdeye

by Birdeye

Overall rating4.54.7
Review count164,288
Ease of use9.09.4
Ease of setup8.89.2
Quality of support8.69.5
Meets requirements9.29.4
NPS68.7584.183919
Small Business18.8%46.5%
Mid-Market62.5%34.1%
Enterprise18.8%19.4%
Total page views3119,539
Total LLM citations76127,824

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Birdeye

    Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

    Pros

    • Ease of Use
    • Helpful
    • Review Management
    • Customer Support
    • Features
    • Reviews