G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. AskNicely

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

AskNicely

by AskNicely

Overall rating4.54.7
Review count161,051
Ease of use9.09.5
Ease of setup8.89.3
Quality of support8.69.5
Meets requirements9.29.4
NPS68.7588.058252
Small Business18.8%43.2%
Mid-Market62.5%48.0%
Enterprise18.8%8.7%
Total page views31714
Total LLM citations763,950

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    AskNicely

    AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.

    Pros

    • Ease of Use
    • Customer Support
    • Customer Feedback
    • Helpful
    • Easy Setup
    • Intuitive