G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Alchemer Survey

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Alchemer Survey

by Alchemer

Overall rating4.54.4
Review count16958
Ease of use9.09.0
Ease of setup8.89.0
Quality of support8.68.9
Meets requirements9.29.1
NPS68.7562.420382
Small Business18.8%42.5%
Mid-Market62.5%32.7%
Enterprise18.8%24.8%
Total page views311,659
Total LLM citations7612,911

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Alchemer Survey

    Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

    Pros

    • Ease of Use
    • Customer Support
    • Intuitive
    • Helpful
    • Ease of Creation
    • Quick Setup