G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. SurveyLab

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

SurveyLab

by 7 Points

Overall rating4.54.5
Review count16147
Ease of use9.09.3
Ease of setup8.89.2
Quality of support8.69.3
Meets requirements9.29.2
NPS68.7560
Small Business18.8%57.2%
Mid-Market62.5%28.3%
Enterprise18.8%14.5%
Total page views31565
Total LLM citations76442

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    SurveyLab

    SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.

    Pros

    • Ease of Use
    • Easy Setup
    • Features
    • Simple
    • Helpful
    • Efficiency