G2 Vendor Directory

Surfaced vs. Promptwatch

A side-by-side comparison based on G2 review data.

MetricSurfaced

by Surfaced

Promptwatch

by Promptwatch

Overall rating4.84.6
Review count1222
Ease of use8.98.6
Ease of setup8.88.6
Quality of support9.99.2
Meets requirements9.79.0
NPS91.66666763.636364
Small Business100.0%80.0%
Mid-Market0.0%10.0%
Enterprise0.0%10.0%
Total page views25378
Total LLM citations61,022

Surfaced

Surfaced is an AI search visibility platform for generative engine optimization (GEO), also called answer engine optimization (AEO). It tracks how a brand shows up in AI-generated answers across 12 engines (ChatGPT, Google Gemini, Google AI Overviews, Google AI Mode, Google Search, Google News, Claude, Perplexity, DeepSeek, Grok, Mistral AI and Microsoft Copilot), shows which content gaps explain the result, and generates the content that closes them. Every paid plan comes with a dedicated AI visibility expert, so the software comes with a person attached.

Pros

    Promptwatch

    Promptwatch, is the leading AI Search visibility platform, empowering SEO specialists, marketers and agencies track and optimize their AI visibility in LLMs like ChatGPT, Gemini, Claude & more. Built on 4B+ data points across ChatGPT, Gemini, Perplexity, Claude, and Google AI Overviews, Promptwatch delivers AI-driven insights and actionable recommendations so users can not only analyze their AI visibility, but also take the right actions to outrank their competitors in LLMs.

    Pros

    • Ease of Use
    • Easy Setup
    • Insights
    • Free Usage
    • Intuitive
    • Customer Support