G2 Vendor Directory

Supremo vs. Surfly

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

Surfly

by Surfly

Overall rating4.04.8
Review count25100
Ease of use8.49.6
Ease of setup9.39.2
Quality of support8.09.4
Meets requirements8.39.4
NPS2491.111111
Small Business45.5%44.0%
Mid-Market27.3%34.0%
Enterprise27.3%22.0%
Total page views146197
Total LLM citations944620

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

Surfly

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.

Pros