G2 Vendor Directory

Supremo vs. SuperOps

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

SuperOps

by SuperOps Inc

Overall rating4.04.4
Review count25207
Ease of use8.49.0
Ease of setup9.38.9
Quality of support8.09.2
Meets requirements8.38.8
NPS2461.650485
Small Business45.5%85.0%
Mid-Market27.3%13.6%
Enterprise27.3%1.5%
Total page views1461,166
Total LLM citations9449,715

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Intuitive
  • Comprehensive Features