G2 Vendor Directory

Supremo vs. SightCall

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

SightCall

by SightCall

Overall rating4.04.5
Review count2521
Ease of use8.49.5
Ease of setup9.38.6
Quality of support8.09.5
Meets requirements8.39.4
NPS2475
Small Business45.5%52.4%
Mid-Market27.3%42.9%
Enterprise27.3%4.8%
Total page views146100
Total LLM citations944157

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

SightCall

SightCall is the world’s leading augmented-reality powered video cloud platform, delivering live, remote interactions between business and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years of experience in remote video assistance, SightCall helps businesses transform their customer service and field service with the power of augmented reality and live video. For more information, visit www.sightcall.com.

Pros