G2 Vendor Directory

Supremo vs. ScreenMeet

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

ScreenMeet

by Screenmeet

Overall rating4.04.4
Review count2524
Ease of use8.49.5
Ease of setup9.39.6
Quality of support8.09.1
Meets requirements8.39.3
NPS2456.521739
Small Business45.5%45.8%
Mid-Market27.3%29.2%
Enterprise27.3%25.0%
Total page views146241
Total LLM citations944463

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

ScreenMeet

Increase First Contact Resolution by 35% and solve issues in minutes not days with ScreenMeet. Our cloud-native enterprise collaboration platform provides Easy Enterprise ROI. Screen share, video chat and remote desktop all now web-based, embedded within your existing CRM/ITSM platform and globally available over AWS for a quick ROI. Create magical experiences between agents, customers and employees.

Pros