Supremo vs. Realtime
A side-by-side comparison based on G2 review data.
| Metric | Supremo | Realtime |
|---|---|---|
| Overall rating | 4.0 | 4.5 |
| Review count | 25 | 41 |
| Ease of use | 8.4 | 9.8 |
| Ease of setup | 9.3 | 9.8 |
| Quality of support | 8.0 | 9.8 |
| Meets requirements | 8.3 | 9.8 |
| NPS | 24 | 95 |
| Small Business | 45.5% | 17.1% |
| Mid-Market | 27.3% | 78.0% |
| Enterprise | 27.3% | 4.9% |
| Total page views | 146 | 61 |
| Total LLM citations | 944 | 29 |
Supremo
Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.
- Remote Control
- Security Focus
- Time Efficiency
- Mobile Compatibility
- Ease of Use
- File Transfer
Realtime
Secure, download-free cobrowsing & full desktop screensharing that integrates with most major CRMs or via custom connector. Use our view-only, collaborative, or full desktop model to deliver concierge-level support to online customers on the web's most complicated tasks.
- Ease of Use
- Customer Support
- Remote Support
- Customer Engagement
- Reliability
- Service Quality