G2 Vendor Directory

Supremo vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

NinjaOne

by NinjaOne

Overall rating4.04.7
Review count255,553
Ease of use8.49.3
Ease of setup9.39.2
Quality of support8.09.2
Meets requirements8.39.2
NPS2482.241285
Small Business45.5%46.2%
Mid-Market27.3%46.4%
Enterprise27.3%7.4%
Total page views14612,935
Total LLM citations94444,059

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface