G2 Vendor Directory

SuperOps vs. Operating

A side-by-side comparison based on G2 review data.

MetricSuperOps

by SuperOps Inc

Operating

by Operating Solutions

Overall rating4.44.7
Review count20720
Ease of use9.09.4
Ease of setup8.99.1
Quality of support9.29.8
Meets requirements8.89.0
NPS61.65048595
Small Business85.0%35.0%
Mid-Market13.6%65.0%
Enterprise1.5%0.0%
Total page views1,16689
Total LLM citations9,715147

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Intuitive
  • Comprehensive Features

Operating

Operating is an AI-enabled professional services automation (PSA) platform for running the business behind complex consulting work. It puts time, people, projects, and money in one place and sits in between the CRM and accounting platform. It's the one hub for running the professional services delivery. Operating is built by former IT services professionals.

Pros

  • Customer Support
  • Team Collaboration
  • Time Tracking
  • Intuitive
  • Project Management
  • Navigation Ease