G2 Vendor Directory

Stripe Terminal vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricStripe Terminal

by Stripe

Birdeye

by Birdeye

Overall rating4.44.7
Review count724,288
Ease of use9.29.4
Ease of setup9.19.2
Quality of support8.59.5
Meets requirements9.19.4
NPS64.28571484.183919
Small Business71.0%46.5%
Mid-Market17.7%34.1%
Enterprise11.3%19.4%
Total page views40319,539
Total LLM citations3,316127,824

Stripe Terminal

Stripe Terminal allows businesses to build custom in-person payments experiences through a set of developer tools, pre-certified readers, Tap to Pay, and cloud-based fleet management. Built with platforms and modern retailers in mind, Terminal helps you unify your online and offline channels. Learn more at stripe.com/terminal.

Pros

  • Ease of Use
  • Payment Processing
  • Setup Ease
  • Speed
  • Reliability
  • Easy Integrations

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews