G2 Vendor Directory

Steer vs. Kenect

A side-by-side comparison based on G2 review data.

MetricSteer

by Mechanic Advisor

Kenect

by Kenect

Overall rating4.44.6
Review count1817
Ease of use8.79.7
Ease of setup8.29.2
Quality of support9.59.2
Meets requirements9.18.7
NPS72.22222270.588235
Small Business66.7%69.2%
Mid-Market16.7%30.8%
Enterprise16.7%0.0%
Total page views239502
Total LLM citations8621,596

Steer

Steer offers a full suite of CRM tools for independent and multi-location repair shops. With features like text and email reminders, an easy-to-use online appointment scheduler, and reputation management tools, auto shops have everything they need to grow their business and build strong customer relationships. Elevate Your Shop’s Communications with Steer’s Text & Email Messaging Online Scheduling Reserve with Google Maintenance Reminders Deferred Services Reputation Management Advanced Reporting Telematics (coming soon!)

Pros

    Kenect

    Kenect is an AI-powered customer communication platform specifically designed for automotive and specialty dealerships. Its flagship product, Service AI, focuses on streamlining service operations by automating various customer interactions, thus enhancing efficiency and driving measurable revenue growth. By leveraging advanced artificial intelligence, Kenect transforms how dealerships manage their service lanes, ensuring that customer communication is both timely and effective.

    Pros

    • Client Interaction
    • Easy Setup
    • Ease of Use
    • Efficiency
    • Simple
    • Review Increase