Steer vs. Kenect
A side-by-side comparison based on G2 review data.
| Metric | Steer | Kenect |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 18 | 17 |
| Ease of use | 8.7 | 9.7 |
| Ease of setup | 8.2 | 9.2 |
| Quality of support | 9.5 | 9.2 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 72.222222 | 70.588235 |
| Small Business | 66.7% | 69.2% |
| Mid-Market | 16.7% | 30.8% |
| Enterprise | 16.7% | 0.0% |
| Total page views | 239 | 502 |
| Total LLM citations | 862 | 1,596 |
Steer
Steer offers a full suite of CRM tools for independent and multi-location repair shops. With features like text and email reminders, an easy-to-use online appointment scheduler, and reputation management tools, auto shops have everything they need to grow their business and build strong customer relationships. Elevate Your Shop’s Communications with Steer’s Text & Email Messaging Online Scheduling Reserve with Google Maintenance Reminders Deferred Services Reputation Management Advanced Reporting Telematics (coming soon!)
Kenect
Kenect is an AI-powered customer communication platform specifically designed for automotive and specialty dealerships. Its flagship product, Service AI, focuses on streamlining service operations by automating various customer interactions, thus enhancing efficiency and driving measurable revenue growth. By leveraging advanced artificial intelligence, Kenect transforms how dealerships manage their service lanes, ensuring that customer communication is both timely and effective.
- Client Interaction
- Easy Setup
- Ease of Use
- Efficiency
- Simple
- Review Increase