G2 Vendor Directory

STAMP vs. SupportLogic

A side-by-side comparison based on G2 review data.

MetricSTAMP

by Stonegate

SupportLogic

by SupportLogic

Overall rating4.14.7
Review count1125
Ease of use8.79.3
Ease of setup8.49.3
Quality of support8.49.7
Meets requirements8.78.2
NPS63.63636484
Small Business0.0%23.8%
Mid-Market81.8%33.3%
Enterprise18.2%42.9%
Total page views18319
Total LLM citations201,480

STAMP

STAMP is the first and leading Retention Automation Platform. Imagine being able to measure performance scores on key categories of customer needs and from multiple perspectives. STAMP (see http://www.stampcsm.com) allows you to systematically determine how well you are delivering on what is most important to your customers, so you can create action plans for internal and external solutions. With an intuitive dashboard, STAMP visualizes the gap between importance versus performance, alerts key managers when accounts are underperforming, and tracks account and team performance over time.

Pros

    SupportLogic

    SupportLogic is the leader in Support Experience (SX) management, helping companies use AI to transform support into a strategic advantage. Powered by predictive, generative, and agentic AI, SupportLogic extracts sentiment signals from structured and unstructured data to deliver real-time insights, intelligent recommendations, and automated workflows. Global enterprises like Salesforce, Qlik, Informatica, CyberArk and Snowflake trust SupportLogic to prevent escalations, reduce costs, and elevate customer experience. Learn more at supportlogic.com.

    Pros

    • Engagement
    • Easy Integrations
    • Templates