G2 Vendor Directory

Stackify APM vs. Userback

A side-by-side comparison based on G2 review data.

MetricStackify APM

by BMC Helix

Userback

by Userback

Overall rating4.24.7
Review count56291
Ease of use8.29.4
Ease of setup8.39.4
Quality of support8.79.5
Meets requirements8.79.2
NPS48.21428683.745583
Small Business26.8%88.8%
Mid-Market42.9%8.2%
Enterprise30.4%3.0%
Total page views66541
Total LLM citations1563,520

Stackify APM

Stackify Retrace is a comprehensive application performance management (APM) solution designed to assist developers and IT teams in monitoring, diagnosing, and optimizing their applications throughout the entire software development lifecycle. By providing insights into application performance and server metrics, Retrace enables users to identify issues proactively, ensuring smoother deployments and enhanced application reliability.

Pros

    Userback

    Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. It's used by SaaS companies, product managers, developers, designers, and customer support teams to gather contextual feedback directly from web applications, supporting use cases such as bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking.

    Pros

    • Ease of Use
    • Feedback Management
    • Setup Ease
    • Features
    • Simple
    • Easy Setup