G2 Vendor Directory

Sprinklr Social vs. Loox

A side-by-side comparison based on G2 review data.

MetricSprinklr Social

by Sprinklr

Loox

by Loox

Overall rating4.14.9
Review count1,25030
Ease of use7.99.3
Ease of setup7.49.5
Quality of support8.19.2
Meets requirements8.49.6
NPS34.18584893.333333
Small Business21.9%86.7%
Mid-Market28.7%13.3%
Enterprise49.4%0.0%
Total page views2,034187
Total LLM citations21,8932,165

Sprinklr Social

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions.

Pros

  • Ease of Use
  • Centralized Management
  • Features
  • Analytics
  • Social Media Integration
  • Multiple Accounts

Loox

Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reasons merchants choose Loox Read why over 100,000 Shopify & Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales. 1. Collect more reviews, photos and videos - Loox gathers authentic product reviews by using smart and customizable review request emails.

Pros