G2 Vendor Directory

Splunk Real User Monitoring vs. OpsRamp

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

OpsRamp

by OpsRamp

Overall rating4.44.1
Review count1224
Ease of use8.17.9
Ease of setup8.47.7
Quality of support8.97.9
Meets requirements8.67.9
NPS54.54545545.454545
Small Business16.7%16.7%
Mid-Market33.3%29.2%
Enterprise50.0%54.2%
Total page views80199
Total LLM citations45658

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

OpsRamp

OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.

Pros

  • Customer Support
  • Easy Integrations
  • Visibility
  • Ease of Use
  • Customer Satisfaction
  • Monitoring