Splunk Real User Monitoring vs. New Relic
A side-by-side comparison based on G2 review data.
| Metric | Splunk Real User Monitoring | New Relic |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 12 | 584 |
| Ease of use | 8.1 | 8.6 |
| Ease of setup | 8.4 | 8.9 |
| Quality of support | 8.9 | 8.8 |
| Meets requirements | 8.6 | 9.1 |
| NPS | 54.545455 | 59.753954 |
| Small Business | 16.7% | 27.5% |
| Mid-Market | 33.3% | 43.1% |
| Enterprise | 50.0% | 29.4% |
| Total page views | 80 | 1,950 |
| Total LLM citations | 45 | 25,177 |
Splunk Real User Monitoring
Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).
- Monitoring
- Replay Features
- Tracing
- Deep Insights
- Analytics
- Real-time Monitoring
New Relic
New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.
- Ease of Use
- Real-time Monitoring
- Monitoring
- Insights
- Analytics
- User Interface