G2 Vendor Directory

Splunk Real User Monitoring vs. NETSCOUT Network & Application Observability

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

NETSCOUT Network & Application Observability

by NETSCOUT

Overall rating4.44.5
Review count12134
Ease of use8.18.2
Ease of setup8.47.7
Quality of support8.98.9
Meets requirements8.68.9
NPS54.54545566.923077
Small Business16.7%23.4%
Mid-Market33.3%29.8%
Enterprise50.0%46.8%
Total page views801,268
Total LLM citations452,414

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

NETSCOUT Network & Application Observability

NETSCOUT’s Network & Application Observability solution is engineered for IT practitioners who need deep, real-time visibility into complex hybrid environments. Whether you're managing a sprawling data center, a multi-cloud deployment, 5G deployment, or a remote workforce, this solution delivers the actionable intelligence required to maintain performance, availability, and user experience across every layer of your infrastructure. At its core, NETSCOUT leverages Deep Packet Inspection (DPI) to convert raw network traffic into smart data.

Pros

  • Monitoring
  • Performance
  • Issue Detection
  • Reliability
  • Ease of Use
  • Troubleshooting