G2 Vendor Directory

Splunk Real User Monitoring vs. Middleware

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

Middleware

by Middleware

Overall rating4.44.7
Review count1256
Ease of use8.19.1
Ease of setup8.49.1
Quality of support8.99.2
Meets requirements8.69.1
NPS54.54545583.636364
Small Business16.7%72.7%
Mid-Market33.3%10.9%
Enterprise50.0%16.4%
Total page views80729
Total LLM citations451,636

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

Middleware

Middleware is a full-stack observability platform designed to help users monitor and debug their applications by consolidating all metrics, logs, and traces into a single unified timeline. This solution is particularly beneficial for developers and DevOps teams, as it allows them to identify root causes of issues and resolve them in real time. By breaking down data silos, Middleware enhances visibility across various components of an application, ultimately leading to reduced downtime and improved user experiences.

Pros

  • Monitoring
  • Real-time Monitoring
  • Ease of Use
  • Easy Setup
  • Dashboard Usability
  • Integrations