G2 Vendor Directory

Splunk Real User Monitoring vs. LogRocket

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

LogRocket

by LogRocket, Inc.

Overall rating4.44.6
Review count122,467
Ease of use8.18.9
Ease of setup8.49.1
Quality of support8.99.0
Meets requirements8.69.1
NPS54.54545575.245499
Small Business16.7%59.6%
Mid-Market33.3%30.0%
Enterprise50.0%10.4%
Total page views803,271
Total LLM citations4512,366

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

LogRocket

LogRocket is an AI session replay and product analytics tool that helps digital teams understand why users are having bad experiences and ship fixes more quickly. At the core of the platform is Galileo, LogRocket’s AI that continuously watches session replays from real users, reads support tickets, listens to customer calls, and tracks product changes to surface user struggles and technical issues automatically. LogRocket then routes these fixes into the development workflow (including AI coding tools such as Cursor and Claude Code) to help teams fix issues faster.

Pros

  • Session Replay
  • Ease of Use
  • Insights
  • User Insights
  • User Behavior Tracking
  • Recording