G2 Vendor Directory

Splunk Real User Monitoring vs. LogicMonitor

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

LogicMonitor

by LogicMonitor

Overall rating4.44.5
Review count12649
Ease of use8.18.8
Ease of setup8.48.8
Quality of support8.99.0
Meets requirements8.69.1
NPS54.54545570.439189
Small Business16.7%18.6%
Mid-Market33.3%52.0%
Enterprise50.0%29.4%
Total page views801,533
Total LLM citations4516,589

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

LogicMonitor

LogicMonitor is an AI-first observability platform that helps enterprises protect revenue, brand reputation, and customer experience in a digital-first world. As every customer interaction depends on application and infrastructure performance, downtime is more than an IT issue—it is a business risk. LogicMonitor eliminates blind spots across cloud, infrastructure, applications, and the Internet, giving IT teams unified visibility from user experience to code-level performance.

Pros

  • Ease of Use
  • Monitoring
  • Implementation Ease
  • Customer Support
  • Comprehensive Monitoring
  • Insights