G2 Vendor Directory

Splunk Real User Monitoring vs. IBM Instana

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

IBM Instana

by IBM

Overall rating4.44.4
Review count12485
Ease of use8.18.8
Ease of setup8.49.0
Quality of support8.98.8
Meets requirements8.68.8
NPS54.54545560.2537
Small Business16.7%21.9%
Mid-Market33.3%41.6%
Enterprise50.0%36.5%
Total page views802,195
Total LLM citations4514,434

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

IBM Instana

IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

Pros

  • Ease of Use
  • Monitoring
  • Real-time Monitoring
  • Monitoring Capabilities
  • Easy Setup
  • Insights