G2 Vendor Directory

Splunk Real User Monitoring vs. Grafana Labs

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

Grafana Labs

by Grafana Labs

Overall rating4.44.5
Review count12220
Ease of use8.18.8
Ease of setup8.48.6
Quality of support8.98.6
Meets requirements8.69.1
NPS54.54545569.953052
Small Business16.7%28.6%
Mid-Market33.3%46.1%
Enterprise50.0%25.3%
Total page views801,090
Total LLM citations4511,697

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

Grafana Labs

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 1 million active instances of Grafana around the world.

Pros

  • Data Visualization
  • Ease of Use
  • Dashboard Usability
  • Real-time Monitoring
  • Monitoring
  • Dashboards