G2 Vendor Directory

Splunk Real User Monitoring vs. Elastic Observability

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

Elastic Observability

by Elastic

Overall rating4.44.3
Review count12138
Ease of use8.18.1
Ease of setup8.47.7
Quality of support8.98.4
Meets requirements8.68.9
NPS54.54545555.645161
Small Business16.7%23.5%
Mid-Market33.3%37.5%
Enterprise50.0%39.0%
Total page views80894
Total LLM citations458,774

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

Elastic Observability

OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool stacks, and reduce toil, but multi-cloud complexity and fragmented toolsets create visibility gaps that make it hard to stay ahead. OTel-native and AI-powered, Elastic Observability ingests and correlates petabytes of telemetry across your applications, services, and infrastructure, in real-time.

Pros

  • Ease of Use
  • Monitoring
  • Alerting System
  • Log Management
  • Metrics
  • Features