G2 Vendor Directory

Splunk Real User Monitoring vs. Catchpoint

A side-by-side comparison based on G2 review data.

MetricSplunk Real User Monitoring

by Cisco

Catchpoint

by LogicMonitor

Overall rating4.44.5
Review count12112
Ease of use8.18.6
Ease of setup8.48.8
Quality of support8.99.2
Meets requirements8.69.2
NPS54.54545568.807339
Small Business16.7%11.7%
Mid-Market33.3%22.5%
Enterprise50.0%65.8%
Total page views80327
Total LLM citations452,292

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring

Catchpoint

The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences.

Pros

  • Issue Detection
  • Monitoring
  • Customer Support
  • Real-time Monitoring
  • Alert Notifications
  • Monitoring Services