G2 Vendor Directory

Splunk Observability Cloud vs. New Relic

A side-by-side comparison based on G2 review data.

MetricSplunk Observability Cloud

by Cisco

New Relic

by New Relic

Overall rating4.34.4
Review count55584
Ease of use8.98.6
Ease of setup8.18.9
Quality of support8.98.8
Meets requirements8.89.1
NPS54.54545559.753954
Small Business30.9%27.5%
Mid-Market30.9%43.1%
Enterprise38.2%29.4%
Total page views1931,950
Total LLM citations2,32825,177

Splunk Observability Cloud

Splunk Observability Cloud is a comprehensive, real-time monitoring and troubleshooting platform designed to provide full-stack visibility across any environment. By integrating application performance monitoring, infrastructure monitoring, and digital experience monitoring, it enables organizations to detect and resolve issues swiftly, ensuring optimal system performance and enhanced user experiences. Built on OpenTelemetry standards, Splunk Observability Cloud offers AI-driven insights and analytics, facilitating proactive management of complex, distributed systems.

Pros

  • Log Management
  • Insights
  • Logging Management
  • Features
  • Ease of Use
  • Monitoring

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

Pros

  • Ease of Use
  • Real-time Monitoring
  • Monitoring
  • Insights
  • Analytics
  • User Interface