G2 Vendor Directory

Splunk APM vs. Glassbox

A side-by-side comparison based on G2 review data.

MetricSplunk APM

by Splunk

Glassbox

by Glassbox

Overall rating4.44.9
Review count20809
Ease of use8.89.8
Ease of setup8.69.8
Quality of support9.39.8
Meets requirements9.19.8
NPS70.58823593.020305
Small Business10.0%5.3%
Mid-Market20.0%17.6%
Enterprise70.0%77.1%
Total page views851,577
Total LLM citations568,987

Splunk APM

Splunk APM is critical to help provide visibility and context into your apps and services as your environment scales. Splunk APM provides the most advanced solution for engineers who build and troubleshoot modern applications; with full fidelity trace analysis to provide context across complex cloud and microservice environments, AI directed troubleshooting and high cardinality to identify and resolve problems faster, AlwaysOn Profiling to provide code level visibility of service bottlenecks, and OpenTelemetry standardization to provide greater flexibility and control as you embrace new

Pros

  • Customer Understanding
  • Customer Satisfaction
  • Error Tracking
  • Product Improvement
  • Data Management
  • Customer Support

Glassbox

Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their digital channels. One of the standout features of Glassbox is its capability to securely capture 100% of user sessions across both web and mobile applications. This end-to-end visibility allows teams to analyze every step of the customer journey, effectively pinpointing friction points and enabling real-time action.

Pros

  • Ease of Use
  • Session Replay
  • Insights
  • Helpful
  • Customer Understanding
  • Features