G2 Vendor Directory

Spike.sh vs. New Relic

A side-by-side comparison based on G2 review data.

MetricSpike.sh

by FatSync Software

New Relic

by New Relic

Overall rating4.94.4
Review count17584
Ease of use9.48.6
Ease of setup8.68.9
Quality of support9.58.8
Meets requirements9.49.1
NPS10059.753954
Small Business41.2%27.5%
Mid-Market35.3%43.1%
Enterprise23.5%29.4%
Total page views551,950
Total LLM citations5525,177

Spike.sh

Spike.sh is an Incident Management Platform with advanced Incident alerting over Phone calls, SMS, Slack, Microsoft Teams, Discord, Whatsapp, Telegram, and Email. Our advanced On-call scheduling platform has enabled thousands of members to automatically manage their on-call practices. ✅ Integrates with AWS, GCP, Azure, Datadog, Grafana, and 75 other tools ✅ Automatic incident resolution ✅ Automated escalation of alerts ✅ API ✅ Status pages ✅ Actionable alerts (acknowledge and resolve without visiting Spike.sh dashboard) ✅ Connect to JIRA, Linear, ClickUp and other product management

Pros

    New Relic

    New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

    Pros

    • Ease of Use
    • Real-time Monitoring
    • Monitoring
    • Insights
    • Analytics
    • User Interface