Spike.sh vs. incident.io
A side-by-side comparison based on G2 review data.
| Metric | Spike.sh | incident.io |
|---|---|---|
| Overall rating | 4.9 | 4.8 |
| Review count | 17 | 235 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 9.5 | 9.8 |
| Meets requirements | 9.4 | 9.3 |
| NPS | 100 | 92.340426 |
| Small Business | 41.2% | 10.9% |
| Mid-Market | 35.3% | 65.9% |
| Enterprise | 23.5% | 23.1% |
| Total page views | 55 | 6,037 |
| Total LLM citations | 55 | 16,550 |
Spike.sh
Spike.sh is an Incident Management Platform with advanced Incident alerting over Phone calls, SMS, Slack, Microsoft Teams, Discord, Whatsapp, Telegram, and Email. Our advanced On-call scheduling platform has enabled thousands of members to automatically manage their on-call practices. ✅ Integrates with AWS, GCP, Azure, Datadog, Grafana, and 75 other tools ✅ Automatic incident resolution ✅ Automated escalation of alerts ✅ API ✅ Status pages ✅ Actionable alerts (acknowledge and resolve without visiting Spike.sh dashboard) ✅ Connect to JIRA, Linear, ClickUp and other product management
incident.io
incident.io is the software reliability platform trusted by engineering teams at Netflix, Etsy, and over 2,000 companies that can't afford downtime. Software ships faster than ever, and keeping it reliable has become the real constraint on how fast a team can move. incident.io connects the full reliability lifecycle in one platform (On-Call, Investigations, Incident Response, and Status Pages) so context flows across every step instead of getting lost between disconnected tools.
- Ease of Use
- Slack Integration
- Customer Support
- Integrations
- Customer Satisfaction
- Intuitive