G2 Vendor Directory

Swell vs. Userfeel

A side-by-side comparison based on G2 review data.

MetricSwell

by SocialSwell

Userfeel

by Userfeel

Overall rating4.54.5
Review count372105
Ease of use9.29.4
Ease of setup9.09.6
Quality of support9.39.4
Meets requirements9.29.2
NPS70.08797767.021277
Small Business87.4%63.8%
Mid-Market12.1%28.6%
Enterprise0.5%7.6%
Total page views598286
Total LLM citations1,3141,839

Swell

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Pros

    Userfeel

    Make everything click. See where users get stuck. Gather feedback from real users on your prototype, app, or website. With a global panel of over 7 million participants, you can understand how your users feel and capture their genuine first impressions. Whether you are running a survey, A/B test, user test, tree test, or card sort, Userfeel helps you understand exactly how users interact with your product. We provide tools to support your research from start to finish: - Test Creation: Use our AI assistant to generate effective test scenarios and tasks in seconds.

    Pros

    • Ease of Use
    • Setup Ease
    • Easy Setup
    • Features
    • Helpful
    • Time Efficiency