G2 Vendor Directory

Swell vs. TheySaid

A side-by-side comparison based on G2 review data.

MetricSwell

by SocialSwell

TheySaid

by Theysaid inc.

Overall rating4.54.8
Review count37292
Ease of use9.29.5
Ease of setup9.09.7
Quality of support9.39.6
Meets requirements9.29.4
NPS70.08797789.130435
Small Business87.4%55.4%
Mid-Market12.1%33.7%
Enterprise0.5%10.9%
Total page views598669
Total LLM citations1,314808

Swell

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Pros

    TheySaid

    TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

    Pros

    • Ease
    • Simple
    • Ease of Use
    • AI Integration
    • Insights Generation
    • Efficiency