G2 Vendor Directory

Swell vs. Qualaroo

A side-by-side comparison based on G2 review data.

MetricSwell

by SocialSwell

Qualaroo

by Qualaroo

Overall rating4.54.3
Review count37249
Ease of use9.28.7
Ease of setup9.08.8
Quality of support9.39.3
Meets requirements9.28.8
NPS70.08797760.869565
Small Business87.4%42.9%
Mid-Market12.1%44.9%
Enterprise0.5%12.2%
Total page views598313
Total LLM citations1,314592

Swell

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Pros

    Qualaroo

    Qualaroo is designed to capture real-time user insights in-app and on your website using contextual, AI-powered micro-surveys. Those Nudge surveys slide in at the right moment without feeling annoying. You can show them only to people who have just had trouble with onboarding, only to paid users, only to visitors from a certain campaign, or to almost any segment you can define. AI turns piles of open-text answers into clear insights instead of leaving you with a giant list to read.

    Pros

    • Feedback Quality
    • Targeting
    • Feedback
    • Survey Creation
    • Customer Insights
    • Features