Swell vs. Medallia Agile Research
A side-by-side comparison based on G2 review data.
| Metric | Swell | Medallia Agile Research |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 372 | 65 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 9.0 | 8.6 |
| Quality of support | 9.3 | 9.1 |
| Meets requirements | 9.2 | 8.6 |
| NPS | 70.087977 | 57.8125 |
| Small Business | 87.4% | 38.5% |
| Mid-Market | 12.1% | 43.1% |
| Enterprise | 0.5% | 18.5% |
| Total page views | 598 | 105 |
| Total LLM citations | 1,314 | 189 |
Swell
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.
Medallia Agile Research
Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.