G2 Vendor Directory

Swell vs. GatherUp

A side-by-side comparison based on G2 review data.

MetricSwell

by SocialSwell

GatherUp

by GatherUp

Overall rating4.54.5
Review count37250
Ease of use9.29.2
Ease of setup9.09.3
Quality of support9.39.3
Meets requirements9.29.2
NPS70.08797767.44186
Small Business87.4%74.0%
Mid-Market12.1%18.0%
Enterprise0.5%8.0%
Total page views598218
Total LLM citations1,3143,091

Swell

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Pros

    GatherUp

    GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses.

    Pros

    • Customer Support
    • Communication
    • Intuitive
    • Automation
    • Centralized Management
    • Customization