Swell vs. Frill
A side-by-side comparison based on G2 review data.
| Metric | Swell | Frill |
|---|---|---|
| Overall rating | 4.5 | 4.9 |
| Review count | 372 | 25 |
| Ease of use | 9.2 | 9.8 |
| Ease of setup | 9.0 | 10.0 |
| Quality of support | 9.3 | 9.8 |
| Meets requirements | 9.2 | 9.5 |
| NPS | 70.087977 | 92 |
| Small Business | 87.4% | 100.0% |
| Mid-Market | 12.1% | 0.0% |
| Enterprise | 0.5% | 0.0% |
| Total page views | 598 | 147 |
| Total LLM citations | 1,314 | 792 |
Swell
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.
Frill
Customer feedback, Roadmap & Announcements wrapped into one affordable product.